16 Chapters™ Business Program Curriculums / Tracks
PROFESSIONAL DEVELOPMENT TRACK
CHAPTER 1 VALUE/SKILLS ASSESSMENT
CHAPTER 2 THOUGHTS, WORDS & ACTIONS
CHAPTER 3 COMMUNITY & COMMERCE
CHAPTER 4 WORKPLACE CONFLICT RESOLUTION
CHAPTER 5 PROBLEM SOLVING SKILLS
CHAPTER 6 CRITICAL THINKING
CHAPTER 7 TIME MANAGEMENT SKILLS
CHAPTER 8 BUILDING WINNING RELATIONSHIPS
CHAPTER 9 EFFECTIVE COMMUNICATION SKILLS
CHAPTER 10 DECISION-MAKING
CHAPTER 11 SALES & MARKETING
CHAPTER 12 GOAL SETTING
CHAPTER 13 ECONOMIC DEVELOPMENT/AWARENESS
CHAPTER 14 CHANGE MANAGEMENT
CHAPTER 15 GLOBAL AWARENESS
CHAPTER 16 PUTTING IT ALL TOGETHER
BUSINESS PLANNING TRACK
CHAPTER 1 EXECUTIVE SUMMARY
CHAPTER 2 DEVELOPING YOUR BUSINESS MODEL
CHAPTER 3 DEFINING YOUR PRODUCTS & SERVICES
CHAPTER 4 SALES & MARKETING STRATEGIES
CHAPTER 5 MANAGEMENT
CHAPTER 6 DEVELOPING A WINNING TEAM
CHAPTER 7 PARTNERSHIPS & ALLIANCES
CHAPTER 8 KNOWING YOUR COMPETITION
CHAPTER 9 DEVELOPING A COMPETITIVE EDGE
CHAPTER 10 POLICIES & PROCEDURES
CHAPTER 11 FINANCIAL MANAGEMENT
CHAPTER 12 FORECASTING
CHAPTER 13 FUNDING YOUR BUSINESS
CHAPTER 14 CONTINGENCY PLANNING
CHAPTER 15 EXIT STRATEGIES
CHAPTER 16 MANAGING YOUR SUCCESS
BUSINESS DEVELOPMENT TRACK
CHAPTER 1 REFINING YOUR BUSINESS MODEL
CHAPTER 2 YOUR BUSINESS IN A BOX
CHAPTER 3 PLANNING FOR GROWTH
CHAPTER 4 STAFFING FOR SUCCESS
CHAPTER 5 CHANGE MANAGEMENT STRATEGIES
CHAPTER 6 MARKET ANALYSIS
CHAPTER 7 FRANCHISING YOUR BUSINESS
CHAPTER 8 MANAGING GROWTH
CHAPTER 9 STRATEGIC PLANNING
CHAPTER 10 MANAGING BY VISION
CHAPTER 11 FINANCIAL MANAGEMENT
CHAPTER 12 FORECASTING
CHAPTER 13 CAPACITY BUILDING
CHAPTER 14 CONTINGENCY PLANNING
CHAPTER 15 DAMAGE CONTROL
CHAPTER 16 PUTTING YOUR BUSINESS ON AUTOPILOT
